Privacy Policy

1. Data Controller

Sugarbearstudio.ch

Sugar Bear Studio

Alex Schmidt

Florastrasse 53

8610 Uster, Switzerland

Email: alex@sugarbearstudio.ch

2. Types of Personal Data Collected

We collect personal data you provide when making a purchase or contacting us, including:

  • Name

  • Delivery and billing addresses

  • Email address

  • Phone number

  • Payment information (processed securely via payment provider)

3. Purpose of Data Processing

We use your personal data to:

  •  Process and fulfill your orders

  •  Communicate with you regarding your order status and customer service

  •  Send marketing communications if you have given explicit consent

  •  Comply with legal obligations and tax regulations

4. Data Sharing and Recipients

Your data is shared only with trusted third parties necessary for order processing, such as:

  •  Payment service providers

  •  Shipping companies

  •  IT service providers hosting our website

We do not sell your personal data to third parties.

5. Cookies and Tracking Technologies

Sugarbearstudio.ch uses cookies to ensure the proper functioning of the website, improve user experience, and analyze site traffic. Non-essential cookies are used only with your consent. You can adjust cookie preferences through your browser settings.

6. User Rights

You have the right to request information about your personal data stored by us, correct inaccurate data, and withdraw consent for marketing communications at any time by contacting us. You may also request deletion or restriction of your data subject to legal retention requirements.

7. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or alteration.

8. Data Retention

We retain your personal data only as long as necessary to fulfill contractual and legal obligations or as required by law.

9. Contact for Data Protection Inquiries

For any questions or requests related to your personal data, please contact:

Alex Schmidt

Email: alex@sugarbearstudio.ch

Phone: +41 76 731 41 55

10. Changes to This Privacy Policy

We may update this privacy policy as needed. Changes will be posted on this page with an updated revision date.